Privacy Policy

Introduction

Welcome to ____, a platform owned and operated by AHNA 30 Sec Nail LLP (“Company,” “we,” “us,” or “our”). This Privacy Policy outlines the methods and purposes by which we may collect, store, use, and share (“process”) your personal information when you access or interact with our services (“Services”), including:

• Visiting our website at ___ or any affiliated website linking to this Privacy Policy.
• Engaging with us through related activities such as sales, marketing efforts, or events.

This Privacy Policy aims to clarify your privacy rights and the choices available to you. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]

1. What Information do we collect?

A. Personal information you disclose to us

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The Personal Information we may collect include the following:

• Names
• Phone Number
• Email Addresses
• Address
• Company Name

Sensitive Information. We do not process any Sensitive Information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their Privacy Policy here: https://stripe.com/in/privacy All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

B. Information Automatically Collected

Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, region, subregion, social media key for social sign-ups, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy. The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
• To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us. (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications.
• To administer and protect our business and this Platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). (a) Identity (b) Contact (c) Technical

3. PURPOSE OF COLLECTION

We collect and use your Personal Information solely for the following purposes:

• To process and fulfill your product orders
• To deliver the product to your address
• To issue and send invoices and receipts
• To send order-related communications (delivery updates, delays, etc.)
• To provide post-sale support including warranty claims and user guidance
• To respond to user queries, grievances, and legal requests

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
• For investigations and fraud detection and prevention
• For business transactions
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the Information is publicly available or is specified in the regulation

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

a. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

b. Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

5. STORAGE AND RETENTION

Your Personal Information is securely stored on servers maintained by us or our trusted third-party hosting providers. We retain the information only for as long as necessary to fulfill the

purposes stated in this Policy, and to comply with legal obligations (e.g., accounting, warranty claims). Once the retention period expires, we securely delete or anonymize your data.

6. SECURITY PRACTICES

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment

7. USE OF COOKIE

Our website may use cookies or similar technologies for technical and functional purposes, such as:

• Saving your preferences during checkout
• Improving website speed and performance

We do not use cookies to track you across other websites or to serve targeted ads.

You may choose to disable cookies through your browser settings, though this may affect certain functionalities of the site.

8. CHILDREN’S PRIVACY

This website is not intended for or directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have unintentionally collected such data, we will promptly delete it.

9. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of the website constitutes your acceptance of the revised terms.

10. GRIEVANCE OFFICER

In accordance with Rule 5(9) of the SPDI Rules, we have designated the following Grievance Officer:

Name: Kaustubh Chourey
Email: [email protected]

Grievances will be acknowledged within 48 business hours.